Privacy Policy
Last updated: January 2026
At Dolphin Mobile, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website or services.
Information We Collect
We collect information that you provide directly to us and information that is automatically collected when you use our website:
- Account Information: Name, email address, and phone number when you contact us or place an order
- Order Information: Shipping address, billing address, and payment details when you make a purchase
- Communication Information: Details you provide when you reach out to us or submit enquiries
- Automatically Collected: IP address, browser type, device information, pages visited, and general location
- Cookies: Information collected through cookies and similar tracking technologies
How We Use Your Information
- To process and fulfill your orders and provide shipping updates
- To respond to your enquiries and provide customer support
- To send important updates about your orders and our services
- To send promotional offers about new products and deals (you can opt out anytime)
- To analyze usage patterns and improve our website and services
- To detect and prevent fraud and unauthorized access
- To comply with applicable laws and regulations
How We Share Your Information
We do not sell, rent, or trade your personal information. We may share it only in these circumstances:
- Service Providers: With trusted partners who help us operate (shipping partners, payment processors, hosting providers), who are obligated to protect your information
- Legal Requirements: When required by law, court order, or to protect our rights and safety
- With Your Consent: When you explicitly agree to share your information
Data Security
We implement appropriate technical and organizational measures to protect your information, including SSL encryption, restricted server access, and PCI-DSS compliant payment gateways. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
We use essential, analytics, marketing, and preference cookies to improve your browsing experience. You can control cookies through your browser settings, though disabling certain cookies may affect website functionality.
Data Retention
We retain order information for the period required by tax and accounting regulations, and other data only as long as necessary for the purposes described in this policy or until you request deletion.
Your Rights and Choices
- Request a copy of the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal obligations)
- Unsubscribe from marketing communications at any time
To exercise these rights, please contact us at dolphinmobiles90@gmail.com.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website. Your continued use of our services after such changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: dolphinmobiles90@gmail.com
- Phone: +91 8870551513
- Address: 5/208 A, Kollampattarai Street, Paramakudi, Ramanathapuram, Tamil Nadu – 623707
- Business Hours: Monday to Saturday, 10:00 AM - 10:00 PM