Terms & Conditions

Welcome to Dolphin Mobile. By accessing and using our website or purchasing our products, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

Acceptance of Terms

By accessing our website, browsing our products, or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy and other referenced policies. If you do not agree with any part of these terms, please do not use our website or services.

Use of Website

• You must be at least 18 years old to make purchases on our website
• You are responsible for maintaining the confidentiality of your account credentials
• You must provide accurate, current, and complete information when placing orders
• You may not use our website for any fraudulent, illegal, or unauthorized purpose
• You may not attempt to gain unauthorized access to our systems or networks

Product Information and Availability

We strive to provide accurate product descriptions, images, and specifications. However:

• Product colours may vary slightly due to monitor settings and photography lighting
• Specifications are approximate and may have minor variations between models
• We reserve the right to discontinue products or change specifications without prior notice
• Product availability is subject to change, and we cannot guarantee stock levels
• In case of unavailability, we will notify you and offer alternatives or a full refund

Pricing and Payments

All prices displayed on our website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise:

• Prices are subject to change without prior notice
• The price applicable at the time of order placement will be honoured
• We reserve the right to correct pricing errors, even after an order has been placed
• Payment must be received in full before order dispatch, except for Cash on Delivery orders

Orders and Order Acceptance

• Order confirmation messages do not constitute acceptance of your order
• We reserve the right to accept or decline any order at our discretion
• We may refuse orders that appear fraudulent, suspicious, or violate our policies
• Acceptance occurs when we dispatch your order and send shipping confirmation

Shipping and Delivery

Please refer to our Shipping Policy for detailed information. Delivery timelines are estimates and not guaranteed, and we are not liable for delays caused by courier partners, weather, or force majeure events. You must inspect packages upon delivery and report damage within 48 hours.

Returns, Refunds, and Cancellations

Please refer to our Cancellation & Refund Policy for complete details. We reserve the right to refuse returns that do not meet our policy requirements and to process refunds only after inspection of returned items.

Intellectual Property Rights

Website content, design, logos, and trademarks are owned by Dolphin Mobile or used with permission. You may not copy, reproduce, distribute, or create derivative works without written permission.

Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages, and our maximum liability is limited to the amount you paid for the specific products. Brand-new products are covered by their respective manufacturer warranties, where applicable.

Force Majeure

We are not liable for failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, public health emergencies, government actions, transportation disruptions, or technical infrastructure problems.

Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Ramanathapuram, Tamil Nadu.

Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website, and your continued use after changes constitutes acceptance of the modified terms.

Contact Information

For questions about these Terms and Conditions, please contact us:

• Email: dolphinmobiles90@gmail.com
• Phone: +91 8870551513
• Address: 5/208 A, Kollampattarai Street, Paramakudi, Ramanathapuram, Tamil Nadu – 623707
• Business Hours: Monday to Saturday, 10:00 AM - 10:00 PM